Privacy Policy — Rhiannon's Service - Compassionate End of Life Doula in Adelaide, South Australia

Privacy Policy of Rhiannon’s Service

Last Updated: 04 December 2023

1. Introduction

Rhiannon’s Service, located in Adelaide, South Australia, is committed to protecting the privacy and security of our clients' personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.rhianservice.com.au) or use our end-of-life doula services, life story sessions, recreational therapy, advance care directives guidance, and funeral celebrant services.

2. Collection of Personal Information

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about our services or otherwise contacting us. The personal information we collect may include your name, contact information, health-related information, and any other information you choose to provide.

3. Use of Personal Information

The personal information collected is used to provide and improve our services, communicate with you, and comply with our legal obligations. This includes using information to:

Coordinate and provide end-of-life support services.
Facilitate life story sessions and recreational therapy.
Assist with advance care directives.
Plan and conduct funeral and memorial services.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. Personal information may be disclosed to third-party service providers who perform services on our behalf, such as website hosting, data analysis, and administrative services, under confidentiality agreements.

5. Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. However, no internet-based site can be 100% secure, and we cannot be held responsible for unauthorised or unintended access that is beyond our control.

6. Access to Your Personal Information

You have the right to access the personal information we hold about you and to ask for it to be corrected if it is incorrect. Please contact us if you would like to do so.